By accessing or using the Crystal Clear Commercial Mortgages website, you agree to the terms of our Privacy Policy, as outlined below and on page 2. By using the Website, and any other services provided by us, we may obtain certain information supplied by you. Our Privacy Policy gives details of the principles that govern our processing and use of that information.

If you do not agree to these terms, please do not access or use this site. Crystal Clear Commercial Mortgages reserves the right to change the Privacy Policy at any time without prior notice at its sole discretion. Your use of this site will be subject to the most current version of the Privacy Policy at the time of such use.

Crystal Clear Commercial Mortgages are a company based at:

Unit 3, Furze Ct, Wickham Rd, Fareham, PO16 7SH

This statement describes our policy and practices with regard to processing of Personal Information on Our Website[s],

1.  Our principal activities are:

• Advising on regulated mortgage contracts
• Arranging regulated mortgage contracts
• Making arrangements with a view to regulated mortgage contracts
• Advising on non investment insurance contracts
• Arranging deals in non investment insurance contracts

Security

We are concerned about the security of your personal information when using our Internet Website. As the Internet is not a secure medium of communication, we cannot guarantee the security of any information you input on our Internet Website or send to us on the Internet.

We are not, and will not be, responsible for any damages you or others may suffer as a result of the loss of confidentiality of any such information.

You can access the site and browse the site without disclosing Personal Information.

UK Data Protection Act 1998

(The use of your personal Information)

It is our policy to take all necessary steps to ensure that Personal Information held by us is processed fairly and lawfully. We will take all necessary steps to implement this policy. All Our employees and data processors that have access to Personal Information are obliged to respect the confidentiality of Your Personal Information.

"Personal Information" means information that relates to a living individual who can be identified from that information or from that information and other information that is held by or is likely to be held by us.

It is our policy to ensure that all relevant statutory requirements are complied with, including the eight Data Protection Principles contained in the Data Protection Act 1998 ("the Act"), listed below and to monitor our internal procedures periodically to ensure compliance.

1. Fairly and lawfully processed; 
2. Processed for specified and lawful purposes and shall not be further processed in a manner incompatible with those purposes; 
3. Adequate, relevant and not excessive in relation to those purposes; 
4. Accurate:  where necessary kept up to date; 
5. Not kept longer than necessary; 
6. Processed in accordance with the data subjects rights under the Act which includes the right to know what personal information is being held by Go4aMortgage, and the right to have personal data corrected or deleted;
7. Secure: appropriate technical and organisational measures to be taken against unlawful and unauthorised processing and access to personal data and against loss, destruction and damage;
8. Not transferred to other countries that do not have adequate protection for the rights and freedom of data subjects in relation to the processing of personal data.

We will limit the use and collection of your information to a minimum. We will only request information that is required to successfully process the products and services we offer, and we will not hold it any longer than is necessary for this purpose

If you apply for any of our Insurance products (Accident ,Sickness & Unemployment, Building Insurance or Life Assurance) we may have to ask you for additional sensitive data such as medical ailments and history etc.. This information will not be shared with anyone inside or outside of Crystal Clear Commercial Mortgages, except the broker dealing with you and the underwriter where necessary.

We will not provide information about you to companies outside Crystal Clear Commercial Mortgages. We disclose information about our customers only with their consent, or if we are required to do so by law. We need to give information to our field representatives who may visit you in your home, so they can help you complete relevant paperwork. In these circumstances we always take great care to ensure that your personal information is kept safe and secure.

Under the Data Protection Act you have the right to access any information we hold about you in all their forms.

Occasionally, the Financial Services Authority (FSA) compliance review bodies audit a sample of our customer records to assess our compliance with the regulations. Whenever this happens, strict confidentiality conditions are always imposed.

We may from time to time use Your Personal Information to send you information by telephone, email or post about our special offers and other information that you may find useful. If you do not wish to receive this information please tick the relevant box on your mortgage declaration, completed at application stage or on the Authority letter.

If any of the Personal Information that we hold about you is incorrect or needs updating, or if you want us to delete any Personal Information, please contact us at Unit 5-8 Shedfield House Dairy, Sandy Lane, Shedfield, Southampton. SO32 2HQ. We may request that you provide further information and identification to enable us to comply with this request.

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